We recognize the importance of your privacy and commit to protecting it. This Policy sets out in detail how we collect, use and safeguard your personal information on our Website, as well as your relevant rights. We strongly recommend that you carefully read and fully understand the entire contents of this Policy when browsing our Website, and make appropriate independent choices accordingly.
For more detailed information, please refer to the corresponding chapters by following the index below:
1. Scope Covered by This Policy
2. Types of Personal Information We Collect and Collection Methods
3. Purposes and Legal Bases for Processing Personal Information
4. How We Use Cookies
5. How We Protect Your Personal Information
6. Protection of Children’s Personal Information
7. Updates to This Policy
8. How to Contact Us
Your use of the Website (including all subpages displaying information thereof, hereinafter collectively referred to as the "Website") shall be governed by this Privacy Policy (hereinafter referred to as this "Policy"). We have no control over third-party websites or applications outside our Website, so this Policy does not apply to any third-party websites or applications linked from our Website. If any subdomain or product under this Website has a separate privacy policy that conflicts with this Policy, such separate privacy policy shall prevail. Nothing in this Policy shall apply to circumstances inconsistent with applicable data protection laws.
In compliance with applicable laws, we may collect personal information directly from you to respond to your inquiries. The term "personal information" used herein includes sensitive personal information where applicable. Subject to applicable laws, we may collect your name, email address, phone number, specific inquiry content and other personal information upon obtaining your consent.
We may also collect other information that cannot identify a specific individual (i.e., non-personal information). Such information is collected to improve the services we provide to you. We aggregate such data to help us deliver more useful information to customers and identify which sections of our Website attract the most visitor interest. For the purposes of this Policy, aggregated data shall be treated as non-personal information. If we combine non-personal information with personal information, the combined data shall be deemed personal information for the duration of such combined use.
Subject to applicable laws, the Website processes your personal information with your consent for the following purposes:
Direct Marketing: Upon receiving your consent, we process the personal information you voluntarily submit to send you requested materials or information related to our products and services. If you request product materials or purchase our products and services, we may also use your personal information to send you materials about products and services we believe may interest you. If you wish to stop receiving such materials, please contact us.
Responding to Inquiries and Optimizing Browsing Experience: We may use your personal information to answer your inquiries, respond to your requests and deliver materials you require. Subject to your explicit consent, we may also analyze visitor browsing data to deliver a smoother and more user-friendly browsing experience.
Compliance with Legal Obligations: We may grant access to any information submitted to the Website pursuant to valid legal procedures. Where necessary, access to such information may be permitted in special emergencies involving threats to personal safety.
In accordance with applicable laws, to perform contracts and for other permitted uses within legal boundaries with your authorization.
To deliver a smoother and more comfortable browsing experience, we may place small data files called Cookies on your computer, mobile communication device or terminal equipment. Cookies are small data files stored on your device by the Website during your visit. They assign a unique ID to your device but do not contain any personal information such as your name or email address. Cookies allow us to remember your operations and preferences over a period of time (e.g., login credentials, interface language, setting preferences), so you do not need to reset your preferences each time you revisit the page. Please note that certain services on our Website can only function with Cookies enabled. Cookies fall into two categories: persistent Cookies, which are stored by your browser and remain valid until their preset expiry date (unless manually deleted by you), and session Cookies, which expire at the end of your browsing session.
We use functional Cookies on the Website to deliver core services such as language preference configuration and security protection, which are essential for the operation of the Website. We may also use non-functional Cookies for supplementary services, including improving our products and services, linking to social media platforms, configuring audio and video playback controls, counting visitor volumes and page view statistics, among others.
Your use of our Website constitutes your consent to our use of Cookies as described above. Most web browsers automatically accept Cookies, but you may adjust your browser settings to disable all or part of Cookies as needed.
(1) Information Retention Period
Generally, we only retain your personal information for the minimum period necessary to fulfill relevant service purposes or as required by laws, regulations and regulatory authorities. Upon expiry of the retention period, we will delete or anonymize your personal information.
(2) Technical Safeguards
We classify and grade personal information based on its type and sensitivity, and deploy corresponding technical protection measures in accordance with such classification and grading standards, including but not limited to access control, de-identification, irreversible encrypted storage and isolated storage, to secure your personal information.
(3) Organizational Safeguards
We have established a joint data compliance working group, formulated relevant management systems and procedural specifications, conducted personal information protection impact assessments where required by law, raised employee awareness of personal information protection, strictly restricted the scope of personnel authorized to access personal information, and imposed disciplinary penalties on personnel who breach relevant obligations.
(4) Handling of Information Security Incidents
We recommend that you fully safeguard your personal information, and we will endeavor to protect the security of your personal data. In the event of a personal information security incident, we will activate an emergency response plan to contain and mitigate damages. We will take the initiative to report the handling progress of such incidents to regulatory authorities in compliance with relevant laws, regulations and regulatory requirements. Where necessary as stipulated by applicable laws, we will notify you of the basic facts of the security incident and the remedial measures we have taken or will take via email, SMS, phone calls or other channels. If individual notification is impracticable, we will issue public warning announcements.
We will not intentionally collect children’s personal information for any purpose. If you believe we hold a child’s personal information without the consent of their parent or legal guardian, or if you are a parent or legal guardian of a user and wish to withdraw previously granted consent, please contact us and we will delete such information. Where children browse our Website with the consent of their parent or legal guardian, we will only collect, store, use, share or delete their personal information to the extent permitted by law, upon the explicit consent of their parent or legal guardian, or where necessary to protect the child.
We reserve the right to update or revise this Policy from time to time. If any revision materially reduces your rights under this Policy (a "Material Change"), we will notify you of such changes through various channels, including but not limited to website pop-up announcements, public notices on the Website and private messages.
If you have any questions regarding this Policy, or any complaints or feedback about our processing of your personal information, you may reach us via the Contact Information section on this Website.
We will address your inquiries promptly and respond to you within 15 working days after verifying your identity. If your request is overly complex and requires an extended response period, we will inform you of the reasons for the delay and the revised timeline. If you are dissatisfied with our response, or if our processing activities infringe your legitimate rights and interests, you may file complaints or reports with consumer protection, cyberspace administration, telecommunication, public security, market supervision and other regulatory authorities in our locality, or initiate legal proceedings before the competent courts of our locality.
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